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FAQs

SIgil

Sigils are magic spells designed and activated to achieve a specific, fairly clear and often limited end. This is usually a graphic representation of the will of the magician.

The term sigil derives from the Latin sigilium, meaning "seal".

In medieval ceremonial magic, the term sigil was commonly used to refer to occult signs which represented various angels and demons which the magician might summon.

First, formulate what you want to achieve. Try to use present tense and avoid negative.

What would you like to do with your life? What unconscious stories would you like to reprogram? What habits would you like to replace? What parts of you would you like to transform? How would you like to use your will, energy, and creativity?

Select product you want to order, enter your will and click Draw button. Your sigil is done! If the sigil is not resonating with you, try clicking Variation button. This will redraw your sigil using the same letter sequence.

Delivery

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–5 business days

● Canada, Europe: 4–10 business days

● Australia, New Zealand: 5–14 business days

Additional information about delivery times can be found in Shipping & Delivery page.

We work with an on-demand order fulfillment company with facilities worldwide!

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@sigilseal.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

We work with a reliable, high-quality print-on-demand company. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@sigilseal.com

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@sigilseal.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@sigilseal.com

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at support@sigilseal.com with photos of wrong/damaged items and we’ll sort that out for you.

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at support@sigilseal.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!